Hosting Mail (en)

Hosting Mail Italiano

Web Hosting & Email
2. Web Site Hosting & Email

2.1. Description of Services. The company facilities allow you to send and receive electronic mail via the Internet and publish web site(s) on the World Wide Web. You must: (1) provide all equipment, including a computer and modem necessary to establish a connection to the Internet; and (2) provide for your own connection to the Internet and pay any telephone service fees associated with such connection. The company may set a fixed upper limit on the number of messages you may send or receive through the mail service and for the data you can upload to your web site(s) or the number of web sites you can browse using our dial-up; however, The company retains the right, at The company' sole discretion, to restrict the volume of messages transmitted or received by you, or uploaded by you to your web site(s) in order to maintain the quality of our services to other customers and to protect our computer systems. We, in our sole discretion, will determine whether or not your conduct is consistent with this Agreement and any The company operating rules or policies and may terminate your mail service if your conduct is found to be inconsistent with this Agreement or such rules or policies.

2.1.2 The company web space facilities allow you to publish web sites to the Internet or World-wide-web. If you are designing and publishing the web site yourself you must obtain suitable web design software (by purchase if necessary) and FTP upload software (by purchase if necessary). Note that some web design packages contain FTP upload software. The company has no obligation to provide or recommend such software. The company POP3 email facilities allow you to store email messages on our servers. To receive this email you must connect to the Internet and use suitable POP3 software (e.g. Microsoft Outlook Express), which you may have to purchase if necessary. The company has no obligation to provide such or recommend such software.

2.1.3 In order to use the email and web services we must host your domain name records. If you transfer your domain name records to a third party in conjunction with a live web site or for any other reason or allow your domain name registration to expire, you will no longer be able to use the email and web services. We will not refund the fees you paid for our web or email services if you elect to transfer your domain name record to a third party.

2.1.4 We make no representation and give no warranty as to the accuracy or quality of information received by any person via the Server and we shall have no liability for any loss or damage to any data stored on the Server;

2.1.5 You must keep current backups of any data posted to our servers. You shall effect and maintain adequate insurance cover in respect of any loss or damage to data stored on the Server;

2.1.6 You represent, undertake and warrant to us that you will use the Web Site allocated to you only for lawful purposes. In particular, you represent, warrant and undertake to us that;

    2.1.6.1 You will not use the Server in any manner which infringes any law or regulation or which infringes the rights of any third party, nor will you authorise or permit any other person to do so;

    2.1.6.2 You will not post, link to or transmit:

        (a) Any material which is unlawful, threatening, abusive, malicious, defamatory, obscene, pornographic, blasphemous, profane or otherwise objectionable in any way;
        (b) Any material containing a virus or other hostile computer program;
        (c) Any material which constitutes, or encourages the commission of, a criminal offence or which infringes any patent, trade mark, design right, copyright or any other intellectual property right or similar rights of any person which may subsist under the laws of any jurisdiction;

2.1.7 You shall keep secure any identification, password and other confidential information relating to your account and shall notify us immediately of any known or suspected unauthorised use of your account or breach of security, including loss, theft or unauthorised disclosure of your password or other security information;

2.1.8 Relaxed permissions are not acceptable. You shall observe the procedures which we may from time to time prescribe and shall make no use of the Server which is detrimental to our other customers.

2.1.9 In the case of an individual User, you warrant that you are at least 18 years of age and if the User is a company, you warrant that the Services will not be used by anyone under the age of 18 years;

2.1.10 While we will use every reasonable endeavour to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorised users or hackers and we shall be under no liability for non-receipt or misrouting of email or for any other failure of email;

2.1.11 Our email forwarding services are free of charge and should not be relied on for business purposes or for any purposes where a failure of such services would result in loss or damage of any kind.

2.1.12 Pornography and sex-related merchandising are PROHIBITED on any company server.

2.13 Spamming, or the sending of unsolicited email, from the company server or using an email address that is maintained on The company machine is STRICTLY PROHIBITED.

2.1.14 When a website is found to be monopolising available resources (bandwidth, processor utilisation or disk space) The company reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. We may offer the option to provide the service for an additional fee.

2.1.15 if we identify a mailbox or domain that is causing problems we will remove the offending mailbox or change the settings to resolve the issue. In extreme cases we will disable or suspend service. Common issues that may cause this action to be taken are: mailboxes receiving large volumes of undeliverable email, mailboxes where forwarders are set to other mailboxes where mail cannot be delivered, where mailboxes have forwarders or auto responders that generate circular mail loops.

Where large amounts of email are being sent in any given 2send/receive2 instance the company reserves the right to stop the mail and take action. We will send warnings and contact the customer should this occur. The result may be closure of account, suspension of service or a charge may be applied. The customer should be willing to accept these outcomes.

2.1.16 Webspace is for legitimate web site content and bandwidth for visitors to view it. All files on a domain must be part of the active website and linked to the website. Sites should not contain any backups, downloads, or other non-web based content. Cloudonthecloud reserve the right to treat as unacceptable any binary files other than image files which Cloudonthecloud deem to form an integral part of your Web content.  The term "binary files" includes, but is not restricted to, archives (such as "zip" and "rar"), executables, video and audio files.

2.1.17 Cloudonthecloud do not support the scripts that can be installed – these scripts are installed at your own discretion and Easyspace takes no responsibility for any issues relating to the install of a script, and loss of data from an install. We strongly recommend you backup your websites and any related data before installing scripts via the 'one click' installer.

2.1.18 Cloudonthecloud reserve the right to periodically scan all uploaded content for malware or virus infection.  Cloudonthecloud reserve the right to remove, without notice, any files which are found to be inaccessible to these scans - files such as, but not restricted to, any password-protected archives.


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Cloudonthecloud LTD
Edera 38 Triq ta' Masrija
Mellieha MLH 1637 - MT21680902

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